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Ethics of Communication

Master professional communication ethics and crisis management in business. Perfect for corporate and nonprofit leaders.

Master professional communication ethics and crisis management in business. Perfect for corporate and nonprofit leaders.

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Ethical Leadership Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

4.9

(53 ratings)

3,189 already enrolled

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Ethics of Communication

This course includes

19 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

Free course

What you'll learn

  • Master the fundamentals of communication ethics in professional settings

  • Develop effective conflict management strategies

  • Enhance active listening and feedback skills

  • Learn crisis communication frameworks and best practices

  • Understand ethical dimensions of business communication

Skills you'll gain

Professional Ethics
Crisis Communication
Business Communication
Leadership
Conflict Resolution
Active Listening
Change Management
Team Management

This course includes:

19 Hours PreRecorded video

18 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

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Certificate

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There are 4 modules in this course

This comprehensive course explores the ethical dimensions of professional communication, focusing on key topics relevant to modern business environments. Through lectures by Notre Dame Professor Dr. Amanda G. McKendree, students examine communication ethics, conflict management, and crisis response strategies. The curriculum combines theoretical foundations with practical applications through written exercises, self-reflection, peer-graded assignments, and diverse readings.

Communication Ethics

Module 1 · 4 Hours to complete

Listening Ethics

Module 2 · 5 Hours to complete

Conflict Ethics

Module 3 · 5 Hours to complete

Crisis Ethics

Module 4 · 4 Hours to complete

Fee Structure

Instructor

Dr. Amanda G. McKendree
Dr. Amanda G. McKendree

4.7 rating

11 Reviews

3,239 Students

1 Course

Business Communication Expert and Crisis Management Scholar

Dr. Amanda G. McKendree serves as Associate Teaching Professor of Management and holds the Arthur F. and Mary J. O'Neil Directorship at the Eugene D. Fanning Center for Business Communication at the University of Notre Dame's Mendoza College of Business. Her academic journey includes a BA in Global Policy Studies from Chatham University, an MPA from the University of Pittsburgh, and a Ph.D. in Rhetoric from Duquesne University. Her research focuses on crisis communication, conflict management, and organizational rhetoric, with her work appearing in prestigious publications including the SAGE Encyclopedia of Identity and Business Communication Quarterly. She co-authored "Conflict Between Persons: The Origins of Leadership" and teaches courses in business communication, strategic communication, and crisis management. Her leadership in academic organizations includes serving as President of the Eastern Communication Association and Past President of the Pennsylvania Communication Association. Her excellence has been recognized through multiple awards, including the 2018 Carroll Arnold Distinguished Service Award and the 2021 Cornerstone Award for Business. Beyond academia, she founded Strikeout PSP, an initiative raising awareness and research funds for Progressive Supranuclear Palsy. Through her Coursera course "Ethics of Communication," she shares her expertise in business communication and ethical leadership with a global audience.

Ethics of Communication

This course includes

19 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

Free course

Testimonials

Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.

4.9 course rating

53 ratings

Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.