Refund Policy
1. Directly Sold Courses
- For courses directly sold on our platform, we offer a 7-day refund policy from the date of purchase.
- To be eligible for a refund, you must request it within 7 days of your purchase.
- Refunds will be issued to the original payment method used during the purchase.
- Please note that any course materials accessed or downloaded will no longer be available after the refund is processed.
2. Redirected Courses
- For courses that are redirected to the provider’s website, the refund policy is subject to the provider’s terms and conditions.
- We recommend reviewing the refund policy of each provider before making a purchase.
- RiseUpp is not responsible for any refunds or cancellations for redirected courses.
3. Refund Process
- To request a refund for directly sold courses, please contact our customer support team at support@riseupp.com.
- Please provide your order details and reason for the refund request.
- Our team will review your request and respond within 3 business days.
4. Exceptions
The following situations are not eligible for refunds:
- Courses purchased through third-party websites or platforms other than RiseUpp.com.
- Courses that have been completed or partially completed.
- Courses where the refund request is made after 7 days of purchase.
5. Contact Us
- If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team at support@riseupp.com.