Refund Policy
• For courses directly sold on our platform, we offer a 7-day refund policy from the date of purchase.
• To be eligible for a refund, you must request it within 7 days of your purchase.
• Refunds will be issued to the original payment method used during the purchase.
• Please note that any course materials accessed or downloaded will no longer be available after the refund is processed.
• For courses that are redirected to the provider's website, the refund policy is subject to the provider's terms and conditions.
• We recommend reviewing the refund policy of each provider before making a purchase.
• RiseUpp is not responsible for any refunds or cancellations for redirected courses.
• To request a refund for directly sold courses, please contact our customer support team at support@riseupp.com.
• Please provide your order details and reason for the refund request.
• Our team will review your request and respond within 3 business days.
The following situations are not eligible for refunds:
• Courses purchased through third-party websites or platforms other than RiseUpp.com.
• Courses that have been completed or partially completed.
• Courses where the refund request is made after 7 days of purchase.
If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team at support@riseupp.com.