Boosting Productivity through the Tech Stack
Master essential sales tech tools: CRM, sales intelligence, and engagement platforms. Optimize your SDR workflow for maximum efficiency.
Master essential sales tech tools: CRM, sales intelligence, and engagement platforms. Optimize your SDR workflow for maximum efficiency.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Sales Development Representative Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.4
(31 ratings)
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Instructors:
English
বাংলা, اردو, Tiếng Việt, 2 more
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What you'll learn
Master essential sales technology tools and platforms
Understand CRM principles and effective usage
Optimize prospecting with sales intelligence tools
Develop effective customer outreach strategies
Leverage social media and video for sales success
Skills you'll gain
This course includes:
2.7 Hours PreRecorded video
20 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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There are 5 modules in this course
This comprehensive course teaches Sales Development Representatives (SDRs) how to leverage modern tech tools to maximize productivity. Students learn to navigate the sales tech stack, including CRM systems, sales intelligence tools, and engagement platforms. The curriculum covers Salesforce fundamentals, data enrichment techniques, and advanced prospecting strategies using LinkedIn and video tools. Emphasis is placed on practical application and workflow optimization.
Tech Tool Basics for Sales Development
Module 1 · 3 Hours to complete
Ground Your Workflow with Salesforce
Module 2 · 15 Hours to complete
Optimize Your Workflow with Sales Intelligence Tools
Module 3 · 3 Hours to complete
Strategize, Interact, and Track with Sales Engagement Tools
Module 4 · 2 Hours to complete
Create Leverage with Social Media and Video Prospecting Tools
Module 5 · 4 Hours to complete
Fee Structure
Instructors
Sales Technology Expert and Professional Development Specialist
Luis Cazares serves as an Account Executive at Avochato, where he specializes in leveraging technology to optimize sales processes and customer relationships. His expertise spans sales technology implementation and relationship management in high-growth environments. Through his Coursera courses "Boosting Productivity through the Tech Stack" and "Practical Guide to Navigating Professional Relationships," he shares practical insights on maximizing efficiency through technology and building effective professional networks. His teaching methodology combines technical knowledge with relationship-building strategies, helping professionals optimize their use of sales technology while developing strong interpersonal skills. His expertise in sales technology stack implementation helps students understand how to leverage various tools for improved productivity and customer engagement. His courses emphasize practical applications of modern sales technologies while maintaining focus on the human aspects of professional relationships.
Strategic Business Development Expert and Sales Technology Specialist
Richard Yang serves as a Strategic Finance professional at data.ai (formerly App Annie), bringing extensive experience in business development and strategic planning. His career includes roles as Vice President of Finance at Lambda Phi Epsilon and business development positions at both Palo Alto Networks and SV Academy. Through his Coursera courses "Boosting Productivity through the Tech Stack" and "Practical Guide to Navigating Professional Relationships," he shares insights gained from his experience in strategic business development and sales technology implementation. His teaching approach emphasizes practical applications of sales technology while developing strong professional relationships. A graduate of Syracuse University's Martin J. Whitman School of Management, he combines his passion for self-improvement and learning with practical business experience to help professionals optimize their use of technology in sales environments
Testimonials
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4.4 course rating
31 ratings
Frequently asked questions
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