Agile Business Processes: Optimize Operations for Success
Learn to design and implement efficient business processes using agile methodologies and modern analytical tools.
Learn to design and implement efficient business processes using agile methodologies and modern analytical tools.
This course introduces key concepts and strategies for optimizing business processes in the digital age. Students will learn to map, analyze, and improve workflows using agile methodologies and modern analytical tools. The curriculum covers business process management (BPM), stakeholder analysis, and business analysis frameworks. Participants will gain practical skills in process mapping, requirements gathering, and stakeholder engagement. The course emphasizes the importance of business agility in adapting to technological changes and market dynamics. By the end, learners will be equipped to streamline operations, enhance efficiency, and drive organizational success through improved business processes.
Instructors:
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What you'll learn
Understand the importance of business agility in the digital age
Master business process mapping techniques and tools
Develop skills in requirements gathering and prioritization
Create comprehensive business analysis plans
Conduct effective stakeholder analysis and engagement
Apply agile methodologies to business process improvement
Skills you'll gain
This course includes:
0.5 Hours PreRecorded video
12 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This course provides a comprehensive introduction to agile business processes and their role in achieving operational success. It is structured into four modules, covering the digital business landscape, business process mapping, business analysis frameworks, and stakeholder management. The curriculum begins by exploring the challenges and opportunities of the digital age, emphasizing the importance of business agility. Students learn about business process management (BPM) and its evolution, including techniques for process mapping and visualization. The course then delves into business analysis, teaching students how to gather requirements, prioritize tasks, and create effective business plans. The final module focuses on stakeholder analysis and engagement, providing strategies for managing diverse stakeholder interests throughout project lifecycles. Throughout the course, students engage in practical exercises, including creating process maps, conducting gap analyses, and developing stakeholder personas.
Thriving in the Digital Age
Module 1 · 3 Hours to complete
Business Process Mapping in the Digital Age
Module 2 · 3 Hours to complete
Business Analysis Framework
Module 3 · 4 Hours to complete
Stakeholder Analysis
Module 4 · 3 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
Accomplished Program Manager and Educator Specializing in Business Transformation
Shannon Pettiford, M.S., PMP, PMI-ACP, is a seasoned expert in program and project management, with a career spanning decades in digital marketing, IT, HR, finance, and strategic initiatives. With a focus on business process improvement and operations management, he has successfully led global programs in Fortune 500 companies. Shannon teaches graduate-level project management courses at Harvard Extension School, Northeastern University, and the University of Kansas. Certified as a PMP, Agile Certified Practitioner, and Scrum Master, he holds a computer science degree from East Tennessee State University and a master’s in project management from Northeastern. His current role as Senior IT Program Manager at a global consulting firm involves M&A, office expansions, and global business strategies, where he drives organizational improvements and cost reductions.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.