Master Salesforce lead management tools and processes to optimize sales operations and enhance team productivity.
Master Salesforce lead management tools and processes to optimize sales operations and enhance team productivity.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Sales Operations Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.7
(310 ratings)
20,915 already enrolled
Instructors:
English
বাংলা, اردو, Tiếng Việt, 2 more
What you'll learn
Demonstrate sales team lead process knowledge
Manage Salesforce data and objects effectively
Import and organize lead data efficiently
Qualify and convert leads using best practices
Optimize sales team productivity
Skills you'll gain
This course includes:
0.5 Hours PreRecorded video
15 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course covers lead management processes and tools in Salesforce. Students learn data management, lead qualification, campaign organization, and sales productivity enhancement. The curriculum includes practical applications through guided projects and real-world scenarios, preparing learners for entry-level sales operations roles.
Importing Data and Working with Leads
Module 1 · 7 Hours to complete
Organizing Leads, Campaigns, and Tasks
Module 2 · 6 Hours to complete
Managing and Qualifying Leads
Module 3 · 8 Hours to complete
Enhancing Sales Productivity and Converting Leads
Module 4 · 9 Hours to complete
Fee Structure
Instructors
Salesforce's Revolutionary Learning Platform
Trailhead stands as Salesforce's flagship educational initiative, democratizing access to technology skills through a comprehensive free online learning platform. Launched with the mission to reduce barriers to entry in the tech workforce, Trailhead offers over 800 badges covering business, technical, and soft skills training. The platform combines gamified learning with practical applications through features like Trailhead Playground, where learners can practice in a safe environment. Its innovative approach includes bite-sized modules, hands-on challenges, and a robust certification system that provides resume-worthy credentials. With more than 2 million active learners across 1,300 Trailblazer communities in 90 countries, the platform has become a cornerstone of Salesforce education. Through its Trailmixes (customized learning paths), superbadges (advanced skill certifications), and integration with the global Trailblazer Community, Trailhead creates an inclusive learning ecosystem that supports career advancement regardless of background. The platform's success is evidenced by numerous success stories of professionals doubling their income through Salesforce certification and training
Learning Experience Design Manager at Pathstream
Angela Prakash is the Learning Experience Design Manager at Pathstream, where she leverages her interdisciplinary background in Cognitive Science and Education from UC Berkeley to create engaging and dynamic curricula for diverse student populations, including K-12, community college, and adult learners. With over eight years of direct teaching experience, Angela has previously developed blended educational experiences for alternative education models and guided growth marketing for UC Berkeley’s data science undergraduate program. At Pathstream, she collaborates with Salesforce experts to design curriculum that empowers learners to effectively use Salesforce and advance their careers in technology. Her human-centered approach focuses on addressing the needs of learners and fostering impactful educational experiences.
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4.7 course rating
310 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.