Conversational Selling Playbook for SDRs
Master the art of conversational selling for tech sales success. Learn strategic questioning, prospect engagement, and multi-channel outreach.
Master the art of conversational selling for tech sales success. Learn strategic questioning, prospect engagement, and multi-channel outreach.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Sales Development Representative Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.7
(37 ratings)
8,236 already enrolled
Instructors:
English
বাংলা, اردو, Tiếng Việt, 2 more
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What you'll learn
Master strategic questioning and trust-building techniques
Develop ideal customer profiles and lead generation skills
Create effective multi-channel outreach strategies
Build emotional intelligence for sales success
Generate empathetic and engaging sales communications
Skills you'll gain
This course includes:
4.5 Hours PreRecorded video
19 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 5 modules in this course
This comprehensive course teaches SV Academy's Conversational Selling Methodology for Sales Development Representatives (SDRs). Students learn the 8 principles of effective sales communication, from strategic questioning to objection handling. The curriculum covers lead generation, prospect qualification, multi-channel outreach strategies, and emotional intelligence in sales contexts. Emphasis is placed on practical application through real-world scenarios and hands-on exercises.
Learn the Conversational Selling Methodology
Module 1 · 6 Hours to complete
Generate Leads and Narrow Your Prospect List
Module 2 · 4 Hours to complete
Apply Conversational Selling Across Multiple Channels
Module 3 · 6 Hours to complete
Get Results with Emotional Intelligence
Module 4 · 6 Hours to complete
Design a Multi-Channel Outreach Approach
Module 5 · 1 Hours to complete
Fee Structure
Instructors
Sales Enablement Expert and Bilingual Training Specialist
Andrae Washington serves as Sales Enablement Lead at Onna, bringing expertise in sales development and conversational selling strategies. At SV Academy, he contributes to both English and Spanish language courses, demonstrating his commitment to making sales education accessible to diverse audiences. His course portfolio includes "Conversational Selling Playbook for SDRs" and "Groundwork for Success in Sales Development," which are part of SV Academy's comprehensive sales development program that has trained over 3,000 graduates with a 76% representation from underrepresented groups
Award-Winning Sales Leader and Women in Tech Advocate
Loren Crundwell serves as an Enterprise Growth Account Executive at Sprout Social, bringing extensive experience in sales leadership and team development. Her career progression includes roles as Manager of Sales Development and Co-Lead of Women@Sprout BRG at Sprout Social, demonstrating her commitment to both sales excellence and diversity initiatives. At SV Academy, she teaches comprehensive courses including "Boosting Productivity through the Tech Stack" and "Conversational Selling Playbook for SDRs," sharing expertise gained from managing diverse sales teams and exceeding revenue targets. Her experience spans multiple industries, including positions at Billtrust, Stericycle, and Digital Assent. Her leadership extends beyond sales through her service on the Board of Directors at Trinity High School and her role in business resource groups. Her teaching methodology emphasizes practical sales techniques and technology integration, helping students develop essential skills for success in tech sales careers. Her work contributes to creating inclusive opportunities in tech sales, particularly supporting women's advancement in the industry.
Testimonials
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4.7 course rating
37 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.