Master essential business communication skills to build professional relationships and advance your career through this comprehensive course.
Master essential business communication skills to build professional relationships and advance your career through this comprehensive course.
This practical course, part of the Leadership Essentials Professional Certificate program, teaches vital business communication skills for professional success. Learn to effectively communicate in face-to-face and remote settings, master business writing, and develop active listening skills. The course covers workplace culture, nonverbal communication, and strategies for conveying complex ideas to diverse audiences.
4.5
(35 ratings)
Instructors:
English
English
What you'll learn
Master effective written and verbal business communication techniques
Develop strong active listening and questioning skills
Learn best practices for face-to-face and remote professional interactions
Enhance meeting management and documentation skills
Craft clear and concise messages for diverse audiences
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Module Description
This comprehensive course focuses on developing essential business communication skills for professional success. Students learn effective techniques for written, verbal, and non-verbal communication in both face-to-face and remote settings. The curriculum covers business writing, active listening, meeting management, and strategies for communicating complex ideas to diverse audiences. Special attention is given to workplace culture, bias awareness, and building professional relationships through effective communication.
Fee Structure
Instructor

4 Courses
Communication Education Leader and Student Engagement Expert
Keri Barone serves as Principal Lecturer and Director of Events for the School of Communication at Rochester Institute of Technology where she has been making significant contributions since 2007 Her academic credentials include both a BA in Communication and an MA in Rhetorical Criticism from SUNY Brockport As faculty advisor to Lambda Pi Eta the National Communication's Honors Society she has played a crucial role in fostering academic excellence and professional development among communication students Her initiatives include establishing a student-run colloquium series co-organizing RIT's institute-wide Public Speaking Contest and creating numerous opportunities for student engagement through guest speaker programs and community volunteer activities Her teaching expertise spans public speaking business communication technical communication and professional presentations She has been instrumental in developing innovative teaching methods and enhancing student learning experiences through practical applications and community involvement Her dedication to student success extends beyond the classroom through her work in organizing events that connect students with industry professionals and creating opportunities for hands-on learning experiences Her leadership in communication education continues to shape how students develop their professional communication skills and engage with their community.
Testimonials
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4.5 course rating
35 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.