Master essential workplace soft skills in English. Learn effective communication, conflict resolution, and leadership.
Master essential workplace soft skills in English. Learn effective communication, conflict resolution, and leadership.
This intermediate-level course (B1 CEFR) focuses on developing essential soft skills in English for the workplace. Students learn critical professional competencies including effective communication, active listening, meeting management, delegation, conflict resolution, and feedback delivery. Through expert interviews, practical exercises, and real-world scenarios, learners develop both language skills and professional capabilities. The self-paced format allows professionals to enhance their workplace communication while managing work commitments.
4.8
(66 ratings)
6,164 already enrolled
Instructors:
English
What you'll learn
Master effective communication strategies in English
Develop active listening skills for professional contexts
Learn to manage meetings and delegate tasks effectively
Handle workplace conflicts professionally
Deliver constructive feedback in English
Enhance overall professional communication skills
Skills you'll gain
This course includes:
151 Minutes PreRecorded video
10 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There are 5 modules in this course
This comprehensive course develops essential workplace soft skills in English at the B1 level. Through three main modules, students master effective communication and active listening, meeting management and delegation, and conflict management and feedback delivery. The curriculum combines expert insights with practical language exercises, helping professionals enhance both their English proficiency and professional competencies. Interactive content includes expert interviews, language focus sessions, and real-world applications.
Course Introduction
Module 1 · 13 Minutes to complete
MODULE 1: Effective Communication & Active Listening
Module 2 · 3 Hours to complete
MODULE 2: Meeting Management & Delegating
Module 3 · 3 Hours to complete
MODULE 3: Managing Conflicts & Effective Feedback
Module 4 · 3 Hours to complete
Course Completion
Module 5 · 1 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructors
Guiding Instructor and Contributing Content Designer
Having completed his Post Graduate Certificate in Education at York St John University in the UK, James moved to Chile and earned a CELTA certificate in 2015. Since then he has worked both in online content
Testimonials
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4.8 course rating
66 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.