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English in the Workplace: Soft skills

Master essential workplace soft skills in English. Learn effective communication, conflict resolution, and leadership.

Master essential workplace soft skills in English. Learn effective communication, conflict resolution, and leadership.

This intermediate-level course (B1 CEFR) focuses on developing essential soft skills in English for the workplace. Students learn critical professional competencies including effective communication, active listening, meeting management, delegation, conflict resolution, and feedback delivery. Through expert interviews, practical exercises, and real-world scenarios, learners develop both language skills and professional capabilities. The self-paced format allows professionals to enhance their workplace communication while managing work commitments.

4.8

(66 ratings)

6,164 already enrolled

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English in the Workplace: Soft skills

This course includes

12 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

2,436

What you'll learn

  • Master effective communication strategies in English

  • Develop active listening skills for professional contexts

  • Learn to manage meetings and delegate tasks effectively

  • Handle workplace conflicts professionally

  • Deliver constructive feedback in English

  • Enhance overall professional communication skills

Skills you'll gain

effective communication
active listening
meeting management
delegation
conflict resolution
feedback skills
workplace English
professional development

This course includes:

151 Minutes PreRecorded video

10 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

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Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

Certificate

Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 5 modules in this course

This comprehensive course develops essential workplace soft skills in English at the B1 level. Through three main modules, students master effective communication and active listening, meeting management and delegation, and conflict management and feedback delivery. The curriculum combines expert insights with practical language exercises, helping professionals enhance both their English proficiency and professional competencies. Interactive content includes expert interviews, language focus sessions, and real-world applications.

Course Introduction

Module 1 · 13 Minutes to complete

MODULE 1: Effective Communication & Active Listening

Module 2 · 3 Hours to complete

MODULE 2: Meeting Management & Delegating

Module 3 · 3 Hours to complete

MODULE 3: Managing Conflicts & Effective Feedback

Module 4 · 3 Hours to complete

Course Completion

Module 5 · 1 Hours to complete

Fee Structure

Payment options

Financial Aid

Instructors

James Gibbons
James Gibbons

4.7 rating

1,049 Reviews

3,90,303 Students

3 Courses

Guiding Instructor and Contributing Content Designer

Having completed his Post Graduate Certificate in Education at York St John University in the UK, James moved to Chile and earned a CELTA certificate in 2015. Since then he has worked both in online content

Paula Ross
Paula Ross

4.7 rating

1,049 Reviews

3,90,303 Students

3 Courses

Senior Associate Director of Academic Programs at English UC

English Teacher, Bachelor of Education, Master in Applied Linguistics from the Pontificia Universidad Católica de Chile and Diploma in Advanced Linguistic Studies from the University of Valladolid.

English in the Workplace: Soft skills

This course includes

12 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

2,436

Testimonials

Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.

4.8 course rating

66 ratings

Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.