Mastering Negotiation Skills & Strategies
Learn effective negotiation techniques and strategies. Develop skills in conflict resolution and business administration.
Learn effective negotiation techniques and strategies. Develop skills in conflict resolution and business administration.
This course is designed to improve students' understanding of the negotiations process and their ability to plan and conduct negotiations effectively. Through a combination of readings, lectures, discussions, case studies, and role-playing exercises, learners will gain practical skills in negotiation. The course covers key concepts such as BATNA, reservation value, and aspiration value, as well as addressing negotiation anxiety and exploring various negotiation styles. Students will learn about the 7 Elements Framework, bias in negotiations, and how to handle difficult tactics, ultimately developing a comprehensive skill set for successful negotiations in various contexts.
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What you'll learn
Understand key negotiation concepts like BATNA, reservation value, and aspiration value
Apply the 7 Elements Framework to structure and analyze negotiations
Recognize and mitigate personal and counterpart biases in negotiations
Develop strategies to overcome negotiation anxiety and improve confidence
Learn to use objective standards to maintain win-win negotiations
Identify and effectively respond to hardball negotiation tactics
Skills you'll gain
This course includes:
2 Hours PreRecorded video
34 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This course offers a comprehensive introduction to negotiation skills and strategies. It is designed to improve students' understanding of the negotiation process and their ability to plan and conduct negotiations effectively. The curriculum is divided into four modules, covering the fundamentals of negotiation, the 7 Elements Framework, bias in negotiations, and difficult tactics. Throughout the course, students engage in various activities including readings, lectures, discussions, case studies, and role-playing negotiation exercises. Key topics include negotiation fundamentals such as BATNA, reservation value, and aspiration value, overcoming negotiation anxiety, understanding different negotiation styles, using objective standards for win-win negotiations, recognizing and mitigating biases in negotiations, and handling aggressive negotiation tactics. The course emphasizes practical application and provides tools that can be used before, during, and after negotiations to ensure positive outcomes.
Getting Started with Negotiations
Module 1 · 3 Hours to complete
Engaging With Bias
Module 2 · 2 Hours to complete
Difficult Tactics
Module 3 · 2 Hours to complete
Seven Elements and More
Module 4 · 2 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
ssociate Teaching Professor in Management & Organizational Development Education
Sarah Woodside serves as an Associate Teaching Professor in Management and Organizational Development Education. She holds a PhD in Sociology from Boston College, with expertise in social entrepreneurship and negotiation. Her academic work emphasizes the intersection of management practices and social impact, equipping students with the skills necessary for effective leadership and organizational development.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.