Negotiation skills: Negotiate and resolve conflict
Master essential negotiation and conflict resolution strategies for effective leadership in modern organizations.
Master essential negotiation and conflict resolution strategies for effective leadership in modern organizations.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Influencing: Storytelling, Change Management and Governance Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.7
(699 ratings)
32,381 already enrolled
Instructors:
English
پښتو, বাংলা, اردو, 3 more
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What you'll learn
Evaluate and apply conflict resolution theories
Develop effective negotiation strategies
Navigate complex multi-party negotiations
Build trust and manage relationships
Address cross-cultural negotiation challenges
Lead successful conflict transformation
Skills you'll gain
This course includes:
2.7 Hours PreRecorded video
9 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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There are 6 modules in this course
This comprehensive course teaches modern approaches to negotiation and conflict resolution in organizational settings. Students learn to analyze conflict situations, develop effective negotiation strategies, and navigate complex multi-party negotiations. The curriculum covers critical topics including conflict theory, cultural considerations, relationship building, and process management. Through structured learning activities, participants develop practical skills for resolving conflicts and achieving win-win outcomes in diverse professional contexts.
Resolving conflicts and negotiating agreements in the new world of work
Module 1 · 2 Hours to complete
Theories of conflict, pathways to resolution
Module 2 · 2 Hours to complete
Building and using a skillset: Moving from 'knowing to doing'
Module 3 · 1 Hours to complete
The three negotiations: Content, process, and relationship
Module 4 · 2 Hours to complete
When context matters: negotiating across a cultural divide
Module 5 · 1 Hours to complete
Coping with complexity: From multi-party negotiation to conflict transformation
Module 6 · 2 Hours to complete
Fee Structure
Instructor
Director of International Engagement Specializing in Academic Partnerships and Strategic HRM
Andrew is the Director of International Engagement at Macquarie Business School, focusing on creating international opportunities and partnerships, including student and faculty mobility, institutional cooperation in research and teaching, and international student recruitment strategies. With nearly 20 years of experience in academia, he has also worked extensively as a management consultant across the Asia Pacific region. Previously, he served as the MBA Director at MGSM, Macquarie University, for three and a half years. Andrew's research interests encompass negotiation and conflict resolution, professional service firm management, and strategic human resource management.
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4.7 course rating
699 ratings
Frequently asked questions
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