Advanced Communication Strategies
Master conflict resolution, ethical communication, and negotiation skills for technical organizations. Develop advanced strategies for team success.
Master conflict resolution, ethical communication, and negotiation skills for technical organizations. Develop advanced strategies for team success.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Strategic Communications in Technical Organizations Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Learn to recognize and manage various types of workplace conflicts
Master negotiation techniques for professional success
Implement ethical communication practices in technical organizations
Develop effective cross-cultural communication strategies
Create and communicate organizational strategies through storytelling
Skills you'll gain
This course includes:
3.1 Hours PreRecorded video
15 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 6 modules in this course
This course equips learners with advanced communication skills needed to navigate complex technical and business settings. By understanding the dynamics of both constructive and destructive conflict, students will develop strategies to resolve issues, foster innovation, and enhance team performance. Learners will also explore ethical principles and apply them to workplace communication, ensuring that messaging is both impactful and responsible. The course emphasizes real-world applications, including negotiation techniques and the power of storytelling to communicate organizational strategy.
Course Introduction
Module 1 · 15 Minutes to complete
Managing Communications in Teams
Module 2 · 4 Hours to complete
Ethical Considerations in Communication
Module 3 · 3 Hours to complete
Intercultural Communication
Module 4 · 4 Hours to complete
Managing Communication Conflict
Module 5 · 3 Hours to complete
Developing and Communicating a Strategy
Module 6 · 5 Hours to complete
Fee Structure
Instructors
Innovation Leader in Engineering Education at Johns Hopkins
Paul Huckett serves as the Assistant Dean of Learning Design and Innovation and lecturer at The Johns Hopkins Whiting School of Engineering, where he drives strategic initiatives in teaching, learning, and technology across all educational levels and modalities. In his leadership role, he oversees curriculum development and manages the Center for Learning Design (CLD) team, supporting faculty in course creation and enhancement. His academic contributions include teaching Strategic Communications in Technical Organizations, and his research focuses on developing engaging online learning experiences. Huckett has published significant works on improving student outcomes through instructional design and rethinking engineering education, including collaborative research on gateway computing curriculum and online discussion board interactions. His expertise in creating rich educational experiences and implementing innovative teaching methodologies has made him a valuable contributor to Johns Hopkins' educational excellence.
Engineering Management Expert and Strategic Program Leader at Johns Hopkins
Stephanie Caporaletti brings extensive academic and professional expertise to her role as Program Manager and Instructor at Johns Hopkins University's Whiting School of Engineering. With dual master's degrees in Technical Management from Johns Hopkins and Biological Resources Engineering from the University of Maryland, she has been teaching graduate courses in Engineering Management since 2015, specializing in Strategic Communications and Project Management. As a Principal Professional Staff member at Johns Hopkins Applied Physics Laboratory since 2009, she currently supervises the Health and Human-Machine Systems Group, leading multidisciplinary teams in advanced medical and human performance projects. Her impressive career spans over two decades of government contracting, where she has managed critical projects in transportation security and aircraft collision avoidance. Since July 2023, she has served as the Program Manager for the Engineering Management Program, representing the institution in the Master of Engineering Management Programs Consortium. Her expertise in human-centered design practices and facilitation of collaborative initiatives has contributed significantly to innovation in both academic and practical applications.
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4.7 course rating
11,821 ratings
Frequently asked questions
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