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Healthcare Delivery & Workforce Systems

Master health service delivery transformation and human resources management in global healthcare systems.

Master health service delivery transformation and human resources management in global healthcare systems.

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Health Systems Development Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

4.7

(56 ratings)

4,082 already enrolled

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Healthcare Delivery & Workforce Systems

This course includes

20 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

Free course

What you'll learn

  • Apply root cause analysis to identify service delivery bottlenecks

  • Analyze health workforce challenges and solutions

  • Evaluate healthcare service transformation strategies

  • Assess global human resources for health issues

  • Develop evidence-informed policy recommendations

  • Understand health system performance measurement

Skills you'll gain

Health Systems Management
Service Delivery
Human Resources
Healthcare Analysis
Root Cause Analysis
Health Workforce Planning
Healthcare Transformation
Policy Implementation
Global Health
Strategic Planning

This course includes:

1.2 Hours PreRecorded video

4 quizzes

Access on Mobile, Tablet, Desktop

FullTime access

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There are 4 modules in this course

This comprehensive course focuses on two critical aspects of health systems development: health service delivery and human resources management. Students learn to analyze healthcare delivery systems, identify bottlenecks using root cause analysis, and develop strategic solutions for service transformation. The curriculum covers global workforce challenges, policy frameworks, and evidence-based approaches to healthcare system reform, with particular emphasis on sustainable development goals and universal health coverage.

Health Service Delivery

Module 1 · 5 Hours to complete

Health Service Transformations

Module 2 · 4 Hours to complete

Human Resources for Health

Module 3 · 5 Hours to complete

Mitigating Global Human-Resources-for-Health Challenges

Module 4 · 5 Hours to complete

Fee Structure

Instructor

Dr Sondus Hassounah
Dr Sondus Hassounah

4.6 rating

18 Reviews

13,117 Students

5 Courses

Leader in Health Workforce Capacity and Systems Research

Dr. Sondus Hassounah is a Senior Teaching Fellow in the Department of Primary Care & Public Health at Imperial College London, where she focuses on health workforce capacity through training and education, as well as health system strengthening research. With a clinical background, she trained in Medicine at Cairo University and gained experience in medical oncology, harm reduction for HIV-prone communities, and tuberculosis. Dr. Hassounah earned her Master in Public Health (MPH) from Imperial College London in 2012 and became a Fellow of the Higher Education Academy in 2016. At Imperial's School of Public Health, she designs and delivers health workforce capacity-building programs for BSc and Master in Public Health students, as well as short courses for global cohorts and the Health Systems Development Specialization for the Global Master in Public Health. Her research interests include health policy and systems research, with a particular focus on the health workforce. Dr. Hassounah's project portfolio features collaborations with national governments, academic institutions, NGOs, the World Health Organization (EMRO and EURO), the World Bank, and Public Health England.

Healthcare Delivery & Workforce Systems

This course includes

20 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

Free course

Testimonials

Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.

4.7 course rating

56 ratings

Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.