Master channel relationship management and platform distribution strategies. Learn multichannel governance for B2B success.
Master channel relationship management and platform distribution strategies. Learn multichannel governance for B2B success.
This comprehensive course explores the complexities of marketing channel governance, focusing on managing relationships with channel partners and navigating distribution platforms. Students learn frameworks for analyzing business relationship types, understanding the benefits and challenges of third-party platforms like Amazon, and implementing effective multichannel strategies. The course addresses critical aspects of channel management, including relationship warmth, platform distribution challenges, and value creation through multiple routes to market.
Instructors:
English
What you'll learn
Analyze and manage different types of channel relationships
Understand benefits and risks of platform distribution
Navigate Amazon and third-party marketplace challenges
Develop effective multichannel management strategies
Implement relationship frameworks for business partnerships
Skills you'll gain
This course includes:
2.8 Hours PreRecorded video
3 quizzes, 1 peer review, 3 discussion prompts
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
The course provides comprehensive coverage of marketing channel governance and relationship management. Students learn to evaluate and manage different types of channel partnerships, understand the complexities of platform distribution, and develop effective multichannel strategies. The curriculum includes case studies, guest speaker presentations, and practical frameworks for managing channel relationships and platform distribution challenges.
MANAGING CHANNEL RELATIONSHIPS
Module 1 · 2 Hours to complete
GRAY MARKETS: THE RIPPLE RUG CAT SCAM CASE
Module 2 · 1 Hours to complete
DISTRIBUTION STRATEGIES FOR THIRD PARTY PLATFORMS
Module 3 · 3 Hours to complete
Multichannel Management
Module 4 · 1 Hours to complete
Fee Structure
Instructor
The Sarah Beth Brown Professor of Marketing at Emory University
Sandy Jap is the Sarah Beth Brown Endowed Professor of Marketing at Emory University's Goizueta Business School, where she has been a faculty member since 2001. Prior to her tenure at Emory, she served on the faculty at the Sloan School of Management at MIT and the Wharton School at the University of Pennsylvania. Sandy's research focuses on the development of organizational relationships, go-to-market strategies, and e-procurement. She is the author of influential works such as "Partnering with the Frenemy," which explores the complexities of business relationships, and "A Field Guide to Channel Strategy," providing practical insights into market strategies.In addition to her academic contributions, Sandy is an international speaker, expert witness, and consultant across various industries. She teaches several courses on Coursera, including "Marketing Channel Benefits," "Marketing Channel Functions," "Marketing Channel Governance," and "Marketing Channel Incentives." Her extensive experience and research have earned her recognition as a leader in the marketing field, including a Lifetime Achievement Award from the American Marketing Association. Through her teaching and consulting efforts, Sandy Jap continues to shape the future of marketing education and practice.
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Frequently asked questions
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