Leading Authority in Hospitality Technology and Information Systems
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Peter O'Connor is a renowned Professor of Information Systems at ESSEC Business School in France, where he also serves as the Academic Director of the MBA in Hospitality Management. With degrees in both information systems and hospitality management, Dr. O'Connor's research and teaching focus on electronic distribution and how information technology can enhance hospitality operations. He has authored two leading textbooks on technology in the hospitality sector and published numerous academic papers in esteemed journals, including the International Journal of Hospitality Management and the Journal of Travel Research. His deep connection with the hospitality industry is reflected in his extensive consulting work, where he advises travel industry clients on electronic distribution and marketing strategies.In addition to his academic roles, Peter works with PhoCusWright Inc., a leader in online travel research, and serves as Editor-at-large for Hotel Analyst Distribution & Technology. His insights into technology and distribution issues have made him a sought-after speaker at industry events, where he shares his expertise with managers from diverse travel sectors. Peter is regularly consulted by investment firms and governmental organizations regarding developments in the online travel arena. His commitment to education is evident through his courses on Coursera, such as "The Fundamentals of Revenue Management" and "The Fundamentals of Hotel Distribution," which equip students with essential skills for navigating the complexities of the hospitality industry.