Lois A. Jordan

Lois A. Jordan is a Lecturer in the Department of Industrial and Systems Engineering at Kennesaw State University, where she has been teaching since January 2020. She holds a strong background in Six Sigma methodologies, having served as a Six Sigma Master Black Belt Instructor and an educator for various quality management programs. Her professional experience includes roles in quality management at companies such as AT&T Paradyne and Paradyne Corporation, where she focused on implementing quality systems and training.On Coursera, Dr. Jordan teaches several courses related to Six Sigma, including DFSS for the 6 σ Black Belt, The Define Phase for the 6 σ Black Belt, and Six Sigma Tools for Analyze. Her courses are designed to provide students with practical skills in quality improvement and process management, preparing them for careers in industrial engineering and related fields. Dr. Jordan is committed to enhancing educational experiences through her expertise in quality systems and process improvement methodologies