Food Safety Expert Champions Inclusive Dining Revolution Through Industry Education
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Heather Landex is a pioneering food inclusivity mentor and international best-selling author who transforms restaurants and hospitality businesses through her expertise in food safety and allergy management. Drawing from personal experience as a vegan with food allergies, she has worked with over 1,000 food businesses across eight countries to create safer, more inclusive dining environments. Her best-selling book "Inclusive: The New Exclusive" addresses how food service establishments can increase revenue while reducing risks by catering to dietary restrictions and preferences. As a consultant and trainer, Landex helps businesses understand that food safety extends beyond basic hygiene to comprehensive allergy management and inclusive menu design. Her approach emphasizes that serving minority dietary groups isn't just about compliance but represents a significant business opportunity, potentially increasing revenue by 10% while reducing liability risks. Through her work, she advocates for transparent communication, proper staff training, and strategic marketing to create dining environments where everyone can eat safely and confidently