IIT Delhi Advanced Cert: AI-Led UX & CX Innovation
The IIT Delhi Advanced Certificate in AI-Led UX and CX Innovation for Leadership is a 130-day executive programme delivered by the Department of Design (DoD), IIT Delhi, under the Continuing Education Programme (CEP). Designed for senior professionals, it bridges detailed design thinking with high-level business strategy, integrating AI, behavioral science, and customer experience innovation. Participants gain access to 150+ hours of learning comprising 60 hours of live online sessions, 30 hours of self-paced assignments, a 20-hour capstone project, and an optional 5-day campus immersion at IIT Delhi. The curriculum is coordinated by Prof. Jyoti Kumar and enriched with guest lectures from leading academic institutions and UX industry experts. This programme empowers professionals to deploy adaptive AI systems, quantify the business impact of experience innovation, and transition into strategic leadership roles at the intersection of UX and CX.
Instructors:
English
Course Start Date:
Starting Soon
Application Deadline:
To be announced
Duration:
130 Days
₹ 1,49,000
Overview
The IIT Delhi Advanced Certificate in AI-Led UX and CX Innovation for Leadership is a flagship executive programme from the Department of Design (DoD), IIT Delhi, offered under the Continuing Education Programme (CEP). This programme sits at the critical intersection of Artificial Intelligence, User Experience (UX), and Customer Experience (CX), equipping senior professionals with the strategic and technical skills to lead experience-driven transformation in their organisations. The curriculum is meticulously designed to bridge granular design thinking with enterprise-level business strategy. It draws on deep scientific theories while anchoring learning in practical, recent industry examples. Coordinated by Prof. Jyoti Kumar, a pioneer in strategic UX design, the programme also features guest lectures from eminent academics and leading UX practitioners. With 150+ hours of structured learning across live sessions, self-paced assignments, a capstone project, and an optional campus immersion at IIT Delhi, participants emerge as confident leaders capable of deploying adaptive AI systems and quantifying the business impact of experience innovation.
Why Design?
This programme stands apart by combining the academic rigor of IIT Delhi with the practical demands of modern AI-driven business environments. Unlike standard UX courses, it explicitly targets senior professionals who need to operate at the intersection of design strategy, behavioral science, and artificial intelligence. The involvement of the Department of Design, IIT Delhi, ensures that participants receive world-class instruction backed by decades of research and innovation. The programme's optional campus immersion offers a rare opportunity to engage directly with faculty and peers in a collaborative on-campus environment. The 12-module curriculum, 20-hour capstone project, and portfolio-building assignments ensure that learning translates directly into career impact. Participants gain not just skills but a strategic framework for leading AI-led CX and UX innovation at an organisational level—making it a transformative investment for mid-to-senior professionals.
What does this course have to offer?
Key Highlights
150+ hours of structured learning 60 hours of live instructor-led online sessions over 15 weeks 20-hour capstone project over 4 weeks Optional 5-day campus immersion at IIT Delhi 12 comprehensive curriculum modules Coordinated by Prof. Jyoti Kumar, Department of Design, IIT Delhi Guest lectures from top academic institutions and UX industry leaders Portfolio-building assignments and live demonstrations e-Certificate issued by CEP, IIT Delhi Direct-to-device programme mode
Interested in career outcomes and specializations?
Who is this programme for?
UI/UX Designers looking to evolve into strategic leadership roles IT and engineering professionals transitioning into User Experience Design Mid-level and senior UX team managers seeking to integrate AI into their practice Professionals aspiring to lead CX innovation initiatives Senior executives responsible for digital transformation and customer strategy
Minimum Eligibility
Working professionals in UI/UX design or IT industry Professionals seeking to upgrade from Visual/UI Design to UX Design Top-level and mid-level UX team managers IT and engineering professionals aspiring for UX roles Selection based on application review
Not sure whether you qualify for this programme?
Who is the programme for?
Admissions to the IIT Delhi Advanced Certificate in AI-Led UX and CX Innovation for Leadership are conducted through a structured application review process. Prospective participants are required to choose the programme based on their eligibility and complete the online application with accurate personal and professional details. The submitted applications are reviewed by the academic and admissions teams at IIT Delhi and TimesPro. Shortlisted candidates receive a formal admission offer, following which they are required to pay the course fee as per the published payment schedule. Enrolled participants must then submit the required documents for enrolment verification before accessing the learning portal and joining the onboarding sessions. The programme is delivered under the Continuing Education Programme (CEP) of IIT Delhi. Only e-Certificates are issued by CEP, IIT Delhi for this programme. The curriculum spans 12 modules across 130 days and is coordinated by Prof. Jyoti Kumar from the Department of Design.
Selection process
How to apply?
Curriculum
The curriculum of the IIT Delhi Advanced Certificate in AI-Led UX and CX Innovation for Leadership is structured across 12 comprehensive modules spanning 130 days. The programme integrates AI strategy, behavioral science, user experience design, and customer experience innovation into a cohesive learning journey. Learning is delivered through 60 hours of live instructor-led online sessions across 15 weeks, supplemented by 30 hours of self-paced assignments embedded within the modules, and a 20-hour capstone project conducted over 4 weeks. An optional 20 hours of tutorials are also available for learners who wish additional guided support. An optional 5-day campus immersion at IIT Delhi (30 hours) provides a unique opportunity for in-person interaction between participants and faculty. The travelling and lodging costs for the campus immersion are to be borne by participants. The curriculum is coordinated by Prof. Jyoti Kumar and augmented by guest lectures from top academic institutions and UX industry leaders.
There are 12 semesters in this course
The programme is organised into 12 modules that progressively build the learner's capability from foundational UX and CX principles to advanced AI-led strategy. The early modules establish a strong grounding in design thinking, behavioral science, and the role of AI in experience design, enabling participants to understand how human psychology and technology intersect to shape user journeys. The middle modules deepen expertise in adaptive AI systems, persuasive design frameworks, and the strategic deployment of AI tools within UX and CX workflows. Participants engage with real-world case studies and participate in portfolio-building assignments that demonstrate tangible application of concepts. Live demonstrations by faculty and industry guest lecturers bring cutting-edge practices into the classroom. The final modules shift focus to leadership and business impact, equipping participants to quantify the ROI of experience innovation, present UX and CX strategies to senior stakeholders, and drive organisational transformation. The 20-hour capstone project consolidates learning by challenging participants to solve a real or simulated strategic UX/CX problem, resulting in a portfolio-ready deliverable.
Module 1 : Designing Experience Advantage through UX, CX, and AI
Module 2 : Reimagining CX with Data and Empathy
Module 3 : Measuring the Business Impact of Experience Design
Module 4 : Designing Around the User: Modern UCD for Leaders
Module 5 : Integrating AI into Design Thinking and Innovation Strategy
Module 6 : Behavioral Science for Experience Leaders
Module 7 : Building Digital Trust through Design
Module 8 : Designing Emotionally Resonant Experiences
Module 9 : AI and the Psychology of Persuasion in Design
Module 10 : Testing and Validating Experience Designs
Module 11 : Scaling Experience Innovation through AI Ecosystems
Module 12 : Leading Ethical Design and Experience Governance
Programme Length
130 days (approximately 4.10 months). The programme includes 60 hours of live sessions over 15 weeks, 30 hours of self-paced assignments, a 20-hour capstone project over 4 weeks, and an optional 5-day campus immersion at IIT Delhi.
Whom you will learn from?
Learn from top industry experts who bring real-world experience and deep knowledge to every lesson. The instructors are dedicated to help you achieve your goals with practical insights and hands-on guidance.
Instructor
Head, Department of Design, Indian Institute of Technology Delhi
Prof. Jyoti Kumar has done his bachelor's from the Department of Design, IIT Guwahati. He has 4.5 years of industry experience and 12.5 years of academic experience.
Tuition Fee
Fee details for the IIT Delhi Advanced Certificate in AI-Led UX and CX Innovation for Leadership are available upon enquiry through TimesPro. Prospective participants are advised to contact a Programme Advisor or visit the official TimesPro website to obtain the current fee structure and payment schedule. The programme is offered under the Continuing Education Programme (CEP) of IIT Delhi and is positioned as an executive education investment for senior professionals seeking strategic upskilling in AI-led UX and CX innovation.
Fee Structure
Payment options
Need help understanding fees, EMI options, or scholarships?
Learning Experience
The learning experience in this programme is designed to be immersive, practical, and leadership-focused. Participants engage with 60 hours of live instructor-led online sessions conducted over 15 weeks, ensuring consistent faculty interaction and peer collaboration. The self-paced component includes 30 hours of assignments integrated into the module structure, allowing learners to apply concepts at their own pace. The 20-hour capstone project, spread over 4 weeks, challenges participants to synthesise their learning and produce a portfolio-ready deliverable addressing a real or simulated UX/CX strategy challenge. Portfolio-building assignments and live demonstrations throughout the programme ensure that learning is grounded in practical application. An optional 5-day campus immersion at IIT Delhi offers a distinctive on-campus experience, facilitating direct interaction with faculty and fellow participants. The programme is delivered in a direct-to-device mode, making it accessible to senior professionals regardless of geographic location.
University Experience
IIT Delhi is one of India's premier technical institutions and a global leader in design, engineering, and technology education. The Department of Design (DoD) at IIT Delhi is a pioneering academic body that has been at the forefront of UX research and design education in India. Participants in this programme benefit from the intellectual environment and academic rigour that IIT Delhi represents. The programme is offered under the Continuing Education Programme (CEP) of IIT Delhi, which is dedicated to delivering high-quality professional and executive education to working professionals. Upon successful completion, participants receive an e-Certificate issued by CEP, IIT Delhi, a credential that carries significant recognition in the industry. The optional campus immersion component allows participants to experience the IIT Delhi campus first-hand, engage with faculty in person, and build meaningful connections with peers from diverse professional backgrounds.
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About the University
Established in 1961, IIT Delhi is one of the premier engineering institutes in India and is recognized globally for its academic excellence and research contributions. Located in Hauz Khas, New Delhi, the institute offers undergraduate, postgraduate, and doctoral programs across various engineering and technology disciplines. IIT Delhi is known for its rigorous curriculum, state-of-the-art facilities, and strong industry connections.
8000
Total Students
600
Faculty Members
2
NIRF Overall Rank
Affiliation & Recognition
Ministry of Education, Government of India
Association of Indian Universities
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National Board of Accreditation
Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Instructor
Head, Department of Design, Indian Institute of Technology Delhi
Prof. Jyoti Kumar has done his bachelor's from the Department of Design, IIT Guwahati. He has 4.5 years of industry experience and 12.5 years of academic experience.
Career services
The Career Development Services at IIT Delhi offer comprehensive support for placements through organized recruitment drives, workshops, and industry interactions. The placement process includes pre-placement talks, interviews, and extensive career guidance. In the latest placement season, IIT Delhi achieved a 100% placement rate with participation from numerous leading companies across various sectors.
100%
Placement Rate
20.5 LPA
Average Package
1.2 Crore
Highest Package
Course Start Date:
Starting Soon
Application Deadline:
To be announced
Duration:
130 Days
₹ 1,49,000
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.