Master essential negotiation skills, from preparation and strategy to emotional intelligence and conflict resolution.
Master essential negotiation skills, from preparation and strategy to emotional intelligence and conflict resolution.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Achieving Personal and Professional Success Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
(48 ratings)
8,738 already enrolled
Instructors:
English
Tiếng Việt
What you'll learn
Understand and apply the basic framework of negotiation
Master information exchange and strategic questioning techniques
Learn to detect and manage deception in negotiations
Develop emotional intelligence for better negotiation outcomes
Build trust and manage power dynamics effectively
Skills you'll gain
This course includes:
5.1 Hours PreRecorded video
5 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive negotiation course teaches crucial skills for successful negotiations in any setting. Students learn the systematic framework of negotiation, from preparation and information exchange to offer management and closing deals. The curriculum covers essential topics including leveraging power dynamics, building trust, managing emotions, and handling deception. Through practical exercises and real-world applications, participants develop skills in active listening, strategic questioning, and emotional regulation. The course emphasizes both tactical negotiation techniques and the psychological aspects of negotiation, ensuring students can navigate complex negotiations with confidence.
Framework
Module 1 · 3 Hours to complete
Negotiation Fundamentals
Module 2 · 4 Hours to complete
Negotiation Dynamics
Module 3 · 2 Hours to complete
Negotiator Mindset
Module 4 · 3 Hours to complete
Fee Structure
Instructor
Professor of Operations, Information and Decisions
Maurice Schweitzer is the Cecilia Yen Koo Professor of Operations, Information and Decisions at the Wharton School at the University of Pennsylvania. His research focuses on emotions, ethical decision making, and the negotiation process. He has published in Management, Psychology, and Economics journals such as the Academy of Management Journal, the Journal of Applied Psychology, Management Science, Organizational Behavior and Human Decision Processes, the Journal of Personality and Social Psychology, Psychological Science, and the American Economic Review. Maurice teaches Negotiations and Advanced Negotiations in Wharton’s executive education, MBA, and undergraduate programs. He has won several teaching awards including Wharton’s Whitney Award for distinguished teaching and Wharton’s Hauck award for excellence in teaching. Maurice Schweitzer has won best paper awards at the Academy of Management and at the International Association for Conflict Management. He has served as the program chair for both the International Association for Conflict Management and the Society for Judgment and Decision Making conferences. He served as an associate editor for Organizational Behavior and Human Decision Processes and Negotiation and Conflict Management Research. He is currently an associate editor at Management Science.
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4.6 course rating
48 ratings
Frequently asked questions
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