Master emotional intelligence to enhance leadership and workplace relationships. Build awareness, empathy, and effective responses for professional success.
Master emotional intelligence to enhance leadership and workplace relationships. Build awareness, empathy, and effective responses for professional success.
This course focuses on developing emotional intelligence, projected to be the most in-demand power skill in workplaces by 2024. Designed for professionals seeking to enhance their leadership capabilities, the program offers a comprehensive exploration of emotions and emotional intelligence in the workplace. Participants will develop a strong emotional vocabulary and learn to recognize emotions in real-time, both in themselves and others. The curriculum covers the fundamental components of emotional intelligence, practical strategies for building and strengthening these skills, and techniques for fine-tuning emotional responses in professional settings. Through structured modules on emotional style, self-awareness, resilience, and social intuition, learners will gain valuable insights into how emotions drive actions and impact workplace dynamics. This beginner-level course provides the tools needed to transform emotional intelligence into a professional advantage, making it an essential credential for anyone looking to enhance their leadership effectiveness.
Instructors:
English
Not specified
What you'll learn
Build a comprehensive emotional vocabulary to identify and express feelings
Understand the scientific foundation of emotional intelligence and its workplace importance
Develop techniques to recognize your emotions in real-time
Learn strategies to respond effectively to emotional triggers
Improve your ability to accurately assess others' emotional states
Master the six dimensions of emotional style for better workplace interactions
Skills you'll gain
This course includes:
4.2 Hours PreRecorded video
21 assignments
Access on Mobile, Tablet, Desktop
Batch access
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There are 5 modules in this course
This comprehensive course explores emotional intelligence as a critical power skill for effective leadership in the modern workplace. Students begin by developing a strong foundation in understanding emotions, learning why we have both negative and positive emotions, and how they drive actions. The curriculum then progresses to exploring emotional intelligence models and developing real-time awareness of emotions, both in oneself and others. Practical strategies for building emotional intelligence are covered extensively, including methods for growing emotional self-awareness and fine-tuning responses. The final sections delve into emotional style components including self-awareness, resilience, attention, outlook, social intuition, and sensitivity to context. Throughout the course, students engage with knowledge checks and quizzes to reinforce learning, culminating in a final exam that solidifies their understanding of this essential workplace skill.
What Are Emotions
Module 1 · 2 Hours to complete
What is EI?
Module 2 · 1 Hours to complete
Building EI
Module 3 · 2 Hours to complete
Emotional Style
Module 4 · 1 Hours to complete
Final Exam
Module 5 · 1 Hours to complete
Fee Structure
Instructor
Instructor and Program Director at the University of Maryland, College Park
John Johnson serves as an Instructor and Program Director at the University of Maryland, College Park, Project Management Center for Excellence. He leads the initiatives that help grow the Project Management Center for Excellence across its three pillars: Academic Excellence, Outreach and Professional Development, and Research. He is primarily responsible for the Massive Open Online Course (MOOC) program, which currently is educating over 450,000 enrolled learners across the world. Mr. Johnson also teaches graduate courses on Agile and Predictive management at the University of Maryland’s Project Management Program. In partnership with the Maryland Technology Enterprise Institute, Mr. Johnson is co-leading the new Masters of Professional Studies in Product Management (MPPM), building on his years as a CTO, Startup Co-Founder, and Senior Agile Project Manager.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.