Operations Systems Excellence
Master organizational operations excellence through strategic process design and management. Perfect for business professionals seeking expertise.
Master organizational operations excellence through strategic process design and management. Perfect for business professionals seeking expertise.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Business and Marketing Strategies Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
(35 ratings)
4,432 already enrolled
Instructors:
English
Tiếng Việt
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What you'll learn
Design and implement effective operational strategies
Analyze and optimize business processes
Apply the 4V theory to operations management
Develop service operations excellence
Understand volume-variety relationships in operations
Skills you'll gain
This course includes:
0.3 Hours PreRecorded video
3 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 3 modules in this course
This comprehensive course explores the fundamentals of operations excellence in organizations. Students learn about operations management principles, strategic approaches to operations, and process design for achieving operational excellence. Through case studies of companies like Zara, Dell, and Tesla, the course covers volume-variety relationships, service operations, and the four-stage model of operations strategy. The curriculum emphasizes practical applications and real-world examples to demonstrate how operations management drives organizational success.
What is operations excellence?
Module 1 · 6 Hours to complete
Operations strategy for excellence
Module 2 · 6 Hours to complete
Process design for excellence
Module 3 · 5 Hours to complete
Fee Structure
Instructor
Expert in Technology Management and Operations
Alan Pilkington is a Professor of Technology Management and a chartered engineer with extensive academic and industry experience. He has held academic positions across multiple countries and collaborated with international companies, including Deliveroo, du, and Jaguar Land Rover. His research in technology management and operations has been published in prestigious journals such as the Journal of Operations Management and California Management Review. Additionally, he is the author of a significant textbook on Operations Management published by McGraw Hill, further establishing his expertise in the field.
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4.6 course rating
35 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.