Salesforce Reporting
Master Salesforce reporting tools, custom objects, and Service Cloud for effective customer relationship management.
Master Salesforce reporting tools, custom objects, and Service Cloud for effective customer relationship management.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Fundamentals Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
(29 ratings)
4,353 already enrolled
Instructors:
English
پښتو, বাংলা, اردو, 3 more
Powered by
What you'll learn
Create custom objects and field dependencies in Salesforce
Build comprehensive reports and dashboards
Implement Service Cloud for customer engagement
Manage data security and access controls
Customize Lightning Experience interface
Skills you'll gain
This course includes:
0.7 Hours PreRecorded video
3 peer reviews
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
Created by
Provided by
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 3 modules in this course
This comprehensive course focuses on Salesforce reporting and data management capabilities. Students learn to create custom objects, manage field dependencies, and implement workflows for tracking accounts and services. The curriculum covers creating reports, managing data cleanliness, building dashboards, and utilizing Salesforce Service Cloud for customer engagement. Through practical applications on Salesforce's Trailhead platform, learners gain hands-on experience with real-world scenarios.
Module 1
Module 1 · 4 Hours to complete
Module 2
Module 2 · 11 Hours to complete
Module 3
Module 3 · 8 Hours to complete
Fee Structure
Instructor
Esports Management Expert at the University of California, Irvine
Dr. Stephane Muller is an instructor at the University of California, Irvine, specializing in esports management and digital marketing. He teaches a range of courses on Coursera, including "Collegiate Esports and Career Planning," "Esports Management Capstone Project," and "Identifying, Attracting, and Growing Your Digital Audience." Dr. Muller's expertise lies in the intersection of gaming and business, focusing on strategies for managing esports teams and engaging digital audiences effectively.With a strong background in project management and marketing analytics, Dr. Muller emphasizes practical applications of his teachings to prepare students for careers in the rapidly evolving esports industry. His courses provide valuable insights into the dynamics of esports organizations, player management, and the strategic use of data in marketing initiatives.
Testimonials
Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.
4.6 course rating
29 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.