Master essential listening skills for effective leadership in modern workspaces, focusing on the four levels of listening and virtual communication.
Master essential listening skills for effective leadership in modern workspaces, focusing on the four levels of listening and virtual communication.
This experiential course develops advanced listening skills crucial for leadership success in today's diverse and virtual work environments. Through research-based content from top experts, students learn to master the four levels of listening: attentive, responsive, empathic, and generative. The program addresses common listening barriers and provides practical strategies for enhancing communication in both traditional and virtual workspaces. Participants gain hands-on experience through real-life scenarios and group discussions, learning to adapt their listening skills across different cultural contexts and remote team settings.
Instructors:
English
English
What you'll learn
Master the four levels of listening for effective leadership
Develop advanced listening skills for virtual work environments
Understand cultural implications in listening and communication
Implement strategies to overcome common listening barriers
Enhance problem-solving through improved listening techniques
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
Module Description
This course focuses on developing advanced listening skills essential for effective leadership in modern workspaces. Students learn about the four levels of listening and their practical applications in both traditional and virtual environments. The curriculum combines theoretical knowledge with hands-on practice, helping participants understand why effective listening is crucial for leadership success and how to overcome common listening barriers. Special attention is given to adapting listening skills for virtual teams and diverse cultural contexts.
Fee Structure
Instructor
1 Course
Transformational Leadership Coach and Organizational Change Expert
Jennifer Wilson is an accomplished facilitator and organizational development expert with over 25 years of experience in driving transformational change across individuals, teams, and organizations. Her educational background includes a Master's degree in Counseling and Educational Psychology from the University of Minnesota-Minneapolis and a Bachelor's degree in Psychology from Carroll University, complemented by specialized training in coaching and transformational consulting. Her expertise has been further enhanced through studies in Immunity to Change with renowned experts Dr. Kegan and Dr. Lahey at Harvard University, as well as training in experiential leadership. As an instructor at New Leaf Coaching & Consulting, she employs a unique facilitation style that combines deep listening skills with the ability to synthesize complex information into actionable strategies. Her approach focuses on challenging existing paradigms to reinvigorate organizational culture and team dynamics, while her diverse training allows her to bring fresh perspectives to each client engagement. Her methodology emphasizes surfacing innovative ideas and creating workable solutions that incorporate input from all stakeholders, making her particularly effective in facilitating organizational transformation and leadership development
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.