Introduction to Hospitality Management in 21st Century
Master essential concepts of modern hospitality management, from historical foundations to future trends, in this comprehensive beginner-level course.
Master essential concepts of modern hospitality management, from historical foundations to future trends, in this comprehensive beginner-level course.
This comprehensive course provides a thorough introduction to hospitality management in the modern era. Designed for beginners and aspiring professionals, it covers the evolution of hospitality from its historical roots to contemporary practices. Students learn about key industry segments, guest-centric approaches, and technological innovations. The course explores sustainable practices, cultural sensitivity, and future trends, preparing learners for successful careers in hotels, restaurants, events, and related sectors.
4.6
(38 ratings)
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What you'll learn
Identify key historical developments that have shaped the hospitality industry
Recognize fundamental principles of modern hospitality management
Analyze current challenges and opportunities in the hospitality sector
Implement guest-centric approaches in service delivery
Understand digital transformation in hospitality operations
Anticipate future trends and innovations in the industry
Skills you'll gain
This course includes:
278 Minutes PreRecorded video
4 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course explores the fundamentals of hospitality management in the modern era. Students learn about the industry's historical evolution, core concepts, and contemporary challenges. The curriculum covers essential topics including guest service excellence, digital transformation, sustainability practices, and cultural sensitivity. Particular emphasis is placed on understanding emerging trends, technological innovations, and the changing landscape of guest expectations. Through practical examples and industry insights, learners develop a strong foundation in hospitality management principles and future-oriented strategies.
Welcome and Introduction to Hospitality Management
Module 1 · 2 Hours to complete
Core Concepts of Hospitality Management
Module 2 · 2 Hours to complete
Evolution and Contemporary Landscape of Hospitality
Module 3 · 1 Hours to complete
Future Trends and Innovations in Hospitality Management
Module 4 · 2 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
Hospitality Certified Trainer, Professor and Consultant
Marta Sotto-Mayor is a Certified Trainer, Professor, and Hospitality Consultant, passionate about delivering outstanding service excellence and talent development results.
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4.6 course rating
38 ratings
Frequently asked questions
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