Operations and Patient Safety for Healthcare IT Staff
Master essential healthcare IT operations and patient safety protocols. Learn about telemedicine, EHRs, and IT support in medical settings.
Master essential healthcare IT operations and patient safety protocols. Learn about telemedicine, EHRs, and IT support in medical settings.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Healthcare IT Support Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.8
(170 ratings)
8,389 already enrolled
English
Powered by
What you'll learn
Support telemedicine and patient portal systems effectively
Troubleshoot medical device and healthcare IT issues
Implement help desk and documentation best practices
Manage healthcare IT operations safely and efficiently
Ensure patient safety through proper IT support procedures
Skills you'll gain
This course includes:
2.3 Hours PreRecorded video
5 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
Created by
Provided by
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
This comprehensive course focuses on healthcare IT operations and patient safety protocols. Students learn about essential healthcare technologies including telemedicine, patient portals, and medical devices. The curriculum covers IT support roles in healthcare settings, troubleshooting methodologies, and the critical relationship between health IT and patient safety. Through practical scenarios and real-world examples, learners master help desk operations, documentation procedures, and high-reliability organization principles.
Telemedicine, Patient Portals, and Medical Devices
Module 1 · 1 Hours to complete
Operational Needs in Health IT
Module 2 · 1 Hours to complete
JIRA and Documentation
Module 3 · 1 Hours to complete
Health IT and Patient Safety
Module 4 · 2 Hours to complete
Fee Structure
Instructors
Director of Strategy and Transformation at Johns Hopkins University
Dr. Ashwini S. Davison is the Director of Strategy and Transformation at Johns Hopkins University, where she plays a pivotal role in advancing health informatics education and practice. With an MD from UCLA and extensive experience in clinical medicine, Dr. Davison specializes in bridging the gap between healthcare delivery and technology. Her work focuses on developing clinical algorithms that leverage data from electronic medical records (EMRs), claims, and other innovative sources to improve patient care and health outcomes. She is also actively involved in leading educational initiatives that empower healthcare professionals to adapt to the rapidly evolving landscape of health informatics.In addition to her leadership role, Dr. Davison teaches several courses, including "Health Information Technology Fundamentals" and "Leading Change in Health Informatics," where she emphasizes the importance of data-driven decision-making in healthcare settings. Her commitment to fostering a culture of innovation and continuous learning within healthcare organizations positions her as a key figure in the field, dedicated to enhancing the integration of technology in patient care.
IT Manager and Healthcare IT Educator at Johns Hopkins University
Sylvia Devlin is an IT Manager at Johns Hopkins University, specializing in Radiology Clinical Operations and the eRadiology Center. With a strong background in healthcare IT, she focuses on enhancing patient safety and operational efficiency within radiology departments. Sylvia holds multiple certifications, including Registered Technologist (R), Mammography (M), Quality Management (QM), and Certified Imaging Informatics Professional (CIIP). Her expertise in health informatics and technology integration plays a crucial role in advancing the quality of care provided to patients.In addition to her managerial role, Sylvia teaches the course "Operations and Patient Safety for Healthcare IT Staff" on Coursera, where she shares her knowledge of best practices in healthcare IT operations. Her commitment to improving patient safety through technology and education makes her a valuable asset to both Johns Hopkins University and the broader healthcare community.
Testimonials
Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.
4.8 course rating
170 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.