Master computer hardware & OS essentials for IT support. Troubleshoot, maintain & optimize systems. Build a solid foundation for your IT career!
Master computer hardware & OS essentials for IT support. Troubleshoot, maintain & optimize systems. Build a solid foundation for your IT career!
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full IBM IT Support Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.7
(1,424 ratings)
66,915 already enrolled
Instructors:
English
বাংলা, اردو, Azərbaycanca, 1 more
What you'll learn
Understand computer hardware components and their functions
Manage operating system configurations and settings
Troubleshoot common hardware and software issues
Setup and configure workstations effectively
Work with multiple operating systems and platforms
Skills you'll gain
This course includes:
3.8 Hours PreRecorded video
11 quizzes, 1 assignment
Access on Mobile, Desktop, Tablet
FullTime access
Shareable certificate
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 7 modules in this course
This comprehensive course provides foundational knowledge of computer hardware and operating systems essential for IT support roles. Students learn about internal computer components, interfaces, peripherals, and various operating systems including Windows, Linux, and macOS. The curriculum covers practical skills in workstation setup, system configuration, and troubleshooting techniques. Through hands-on labs and interactive exercises, participants gain experience with hardware identification, device management, and system maintenance.
Introduction to Computing Fundamentals
Module 1 · 1 Hours to complete
Computing Devices and Peripherals
Module 2 · 2 Hours to complete
Interfaces and Connectors
Module 3 · 2 Hours to complete
Internal Computer Components
Module 4 · 2 Hours to complete
Windows Workstation Setup, Evaluation, and Troubleshooting
Module 5 · 3 Hours to complete
Final Quiz and Assignment
Module 6 · 3 Hours to complete
Bonus Module - Exploring Additional Desktop and Mobile Operating Systems
Module 7 · 1 Hours to complete
Fee Structure
Instructor
Empowering Businesses, Professionals, and Students with Job-Ready Skills
At IBM Skills Network, we understand the importance of building hands-on, job-ready skills quickly to stay competitive in today’s fast-paced world. Our courses, developed by industry experts at the forefront of technological innovation, cover key areas such as AI, software development, cybersecurity, data science, and business management. With real-world insights and practical learning in every module, we equip both individuals and teams with the future-focused technical and business knowledge necessary for success in an ever-evolving landscape.
Testimonials
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4.7 course rating
1,424 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.