Satisfaction Guaranteed: Develop Customer Loyalty Online
Master customer loyalty strategies for e-commerce success. Learn relationship management, satisfaction metrics, and AI-powered marketing optimization.
Master customer loyalty strategies for e-commerce success. Learn relationship management, satisfaction metrics, and AI-powered marketing optimization.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Google Digital Marketing & E-commerce Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.8
(3,610 ratings)
1,16,941 already enrolled
Instructors:
English
Tiếng Việt
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What you'll learn
Build effective customer loyalty strategies
Implement and manage rewards programs
Analyze e-commerce performance metrics
Optimize store performance using data
Create professional portfolios and resumes
Utilize AI tools for marketing optimization
Skills you'll gain
This course includes:
2.7 Hours PreRecorded video
15 quizzes, 8 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
This comprehensive course focuses on building and maintaining customer loyalty in e-commerce environments. Students learn strategies for customer relationship management, satisfaction measurement, and store performance optimization. The curriculum covers loyalty programs, dynamic remarketing, post-purchase follow-up, and data analysis using various tools. The course also includes career preparation components, teaching portfolio development, interview skills, and AI integration for marketing tasks.
Introduction to satisfaction guaranteed: develop customer loyalty online
Module 1 · 3 Hours to complete
Analyze trends for an online store
Module 2 · 5 Hours to complete
Prepare for jobs in digital marketing and e-commerce
Module 3 · 10 Hours to complete
Certificate review
Module 4 · 2 Hours to complete
Fee Structure
Instructor
Empowering Career Growth through Google Career Certificates
Google Career Certificates are a key component of the Grow with Google initiative, which leverages Google's 20 years of experience in developing products, platforms, and services designed to foster growth for individuals and businesses. These programs are designed to help current workforce members and future students access top-tier training and tools from Google, enabling them to enhance their skills, advance their careers, and grow their businesses.
Testimonials
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4.8 course rating
3,610 ratings
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.