Operations Management
Master essential operations management concepts, from process improvement to quality control. Learn to optimize business operations and enhance productivity.
Master essential operations management concepts, from process improvement to quality control. Learn to optimize business operations and enhance productivity.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Supply Chain & Operations Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
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What you'll learn
Master operations strategy and process management
Apply Theory of Constraints for system optimization
Implement service operations management techniques
Develop quality management and process improvement skills
Optimize resource allocation and capacity planning
Skills you'll gain
This course includes:
4.3 Hours PreRecorded video
23 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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There are 5 modules in this course
This comprehensive course covers fundamental concepts and advanced techniques in operations management. Students learn to optimize business processes, enhance productivity, and address real-world operational challenges. The curriculum includes Little's law, Theory of Constraints, service operations management, process improvement, and quality management tools. Through theoretical knowledge and practical applications, learners develop skills to effectively manage operations across various industries.
Introduction
Module 1 · 4 Hours to complete
Operations Strategy
Module 2 · 2 Hours to complete
Service Operations Management
Module 3 · 5 Hours to complete
Theory of Constraints
Module 4 · 3 Hours to complete
Process Improvement
Module 5 · 4 Hours to complete
Fee Structure
Instructor
Steinmetz Professor of Operations and Supply Chain Management at Rollins College
Dr. Henrique Correa is the Steinmetz Professor of Operations and Supply Chain Management at the Crummer Graduate School of Business, Rollins College. He has previously taught at esteemed institutions such as FGV Business School and the University of São Paulo in Brazil, and has held visiting appointments at various international business schools. With a research focus on global supply chain management, flexible operations, and operations strategy, Dr. Correa has published extensively in top academic journals and authored numerous books in his field. His consulting experience includes working with major multinational companies like Unilever, General Motors, and PepsiCo.At Coursera, Dr. Correa teaches courses such as "Global Supply Chain Management" and "Operations Management," providing students with valuable insights into effective supply chain practices and operational strategies. His extensive academic background and practical experience enable him to offer a comprehensive understanding of the challenges and opportunities in operations management today. Through his work, Dr. Correa aims to prepare future leaders in the field of operations and supply chain management.
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Frequently asked questions
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