Mediation and Conflict Resolution
Master essential mediation skills and strategies for resolving workplace and international conflicts effectively.
Master essential mediation skills and strategies for resolving workplace and international conflicts effectively.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Negotiation, Mediation and Conflict Resolution Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.7
(502 ratings)
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Instructors:
English
پښتو, বাংলা, اردو, 3 more
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What you'll learn
Define and apply appropriate mediation techniques
Identify different types of mediation approaches
Manage workplace conflicts effectively
Understand international conflict resolution
Master mediation best practices
Recognize and overcome common mediation challenges
Skills you'll gain
This course includes:
2.9 Hours PreRecorded video
10 quizzes
Access on Mobile, Desktop, Tablet
FullTime access
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There are 5 modules in this course
This comprehensive course teaches advanced mediation and conflict resolution skills, from workplace disputes to international conflicts. The curriculum covers mediation essentials, practical techniques, workplace conflict resolution, and international mediation case studies. Students learn through real-world examples including the Taif Agreement, Mali crisis, and Syrian conflict. The course emphasizes practical skills for choosing and leading mediation processes effectively.
Mediation Essentials
Module 1 · 2 Hours to complete
Mediation in practice
Module 2 · 2 Hours to complete
Mediation in the Workplace part 1
Module 3 · 2 Hours to complete
Mediation in the Workplace - part 2
Module 4 · 2 Hours to complete
Mediation in International Relations
Module 5 · 2 Hours to complete
Fee Structure
Instructors
Leading Expert in Organizational Behaviour and Management at ESSEC Business School
Alan Jenkins is a Full Professor in the Department of Management at ESSEC Business School, France, where he has been teaching since 1990. His courses primarily focus on Organizational Behaviour and Organizational Theory across various programs, including the ESSEC PhD, MS in Human Resource Management, and Executive MBA. He specializes in team leadership, group dynamics, and conflict management in workplace settings and beyond.
Expert in Negotiation, Political Science, and International Mediation
Aurélien Colson, PhD, MBA, is a Professor of Political Science at ESSEC Business School, ranked #3 globally for its Master of Science in Management (FT International Ranking 2015). He directs the Institute for Research and Education on Negotiation (IRENE) with campuses in Paris, Singapore, and Brussels, which is one of ESSEC’s eight Centers of Excellence. His acclaimed research on negotiation has been published in peer-reviewed journals, and he is the author or co-author of several books, including the best-seller The First Move (Wiley), which has been translated into 10 languages. Colson also co-directs the journal Négociations and has led negotiation missions across 40 countries for corporations and international organizations. He has contributed to post-conflict mediation and has twice been elected to the Steering Committee of the European Peacebuilding Liaison Office (Brussels). Colson integrates cutting-edge research with practical experience in the negotiation training programs he designs and delivers worldwide. Previously, he served as an advisor to the French Prime Minister (1998-2002). He currently resides in Paris, where he enjoys cooking for his friends.
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4.7 course rating
502 ratings
Frequently asked questions
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