Master essential IT sales skills from customer research to technical foundations for successful deals.
Master essential IT sales skills from customer research to technical foundations for successful deals.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Develop with Dell: IT Sales Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
English
What you'll learn
Master customer research and relationship building
Understand IT technical foundations and digital transformation
Develop effective questioning and needs analysis skills
Learn computing and data center fundamentals
Build trust and credibility with customers
Skills you'll gain
This course includes:
2.6 Hours PreRecorded video
9 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 3 modules in this course
This comprehensive course teaches fundamental skills for setting up successful IT sales. Students learn about customer research, building trust and rapport, technical foundations of IT products, and effective questioning techniques. The curriculum covers digital transformation, as-a-service models, computing fundamentals, and data center technologies. Through practical assignments and real-world examples, learners develop the essential skills needed to initiate and progress IT sales opportunities.
Lead the Sale with Insight
Module 1 · 2 Hours to complete
IT Sales Technical Foundations
Module 2 · 2 Hours to complete
Uncover the Customer's Needs
Module 3 · 1 Hours to complete
Fee Structure
Instructor
Dell Technologies Empowers Next-Gen Tech Talent Through Comprehensive Development Programs
Dell Technologies' "Develop with Dell" program represents a comprehensive approach to fostering tech talent and career growth. The initiative combines modern on-demand learning experiences with direct expert engagement, offering students and professionals pathways to success in the technology industry. Through their Digital IT organization, Dell has embraced a Product Model approach where developers own applications throughout their lifecycle, supported by sophisticated application intelligence tools and self-service platforms. The company's commitment to professional development is demonstrated through extensive mentorship programs, continuous training, and internal mobility opportunities. Dell also maintains a strong focus on diversity and inclusion, particularly through programs like Dell Career Restart and STEM initiatives aimed at bringing more women into technology careers. Their comprehensive curriculum includes technical support and sales professional tracks, featuring AI-powered simulations, virtual instructor-led training, and hands-on practice opportunities that prepare participants for real-world technology careers
Testimonials
Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.
Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.