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Master Fundamental Sales Techniques & Processes

Learn essential selling techniques, from prospecting to closing. Master cold calling, objection handling, and effective communication for sales success.

Learn essential selling techniques, from prospecting to closing. Master cold calling, objection handling, and effective communication for sales success.

Did you know that 70% of sales professionals fail to ask for the sale? This comprehensive course teaches you the fundamental techniques needed for sales success. You'll learn the complete sales process, from lead generation to closing deals, with a focus on practical, real-world applications. The course covers essential skills like cold calling, objection handling, and building customer rapport through effective listening and questioning techniques. What sets this course apart is its emphasis on actionable strategies you can immediately apply to boost your sales performance.

4.7

(33 ratings)

2,404 already enrolled

Instructors:

English

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Master Fundamental Sales Techniques & Processes

This course includes

2 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

2,435

What you'll learn

  • Analyze the sales process and align it with the buyer's journey

  • Demonstrate effective cold calling techniques using social media, telephone, and email

  • Apply listening and questioning skills to discover customer needs and build rapport

  • Master strategies for overcoming objections and maintaining sales momentum

Skills you'll gain

sales process
cold calling
objection handling
closing techniques
customer rapport
questioning skills
prospecting
buyer journey
lead generation
sales communication

This course includes:

59 Minutes PreRecorded video

4 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

Certificate

Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 4 modules in this course

This course provides a comprehensive introduction to fundamental selling techniques. Students learn the entire sales process, from prospecting and lead generation to closing deals effectively. The curriculum emphasizes practical skills including cold calling, objection handling, and building customer rapport. Through four focused modules, participants develop essential sales competencies including strategic questioning, active listening, and solution presentation. The course combines theoretical knowledge with real-world applications, ensuring students can immediately apply their learning to boost sales performance.

Introduction to Selling Techniques

Module 1 · 13 Minutes to complete

Lesson 1: Own Your Success: The Sales Process

Module 2 · 48 Minutes to complete

Lesson 2: Active Listening, Strategic Questioning, and Effective Solution Presentation Sales Process

Module 3 · 37 Minutes to complete

Lesson 3: Offering your Solution and Asking for the Order

Module 4 · 1 Hours to complete

Fee Structure

Payment options

Financial Aid

Instructor

Jean Barnard
Jean Barnard

4.7 rating

21 Reviews

5,129 Students

3 Courses

Expertise in sales training and development.

Jean Barnard is an educator and professional known for his expertise in sales training and development. He offers courses on Coursera that focus on essential skills for sales professionals.

Master Fundamental Sales Techniques & Processes

This course includes

2 Hours

Of Self-paced video lessons

Beginner Level

Completion Certificate

awarded on course completion

2,435

Testimonials

Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.

4.7 course rating

33 ratings

Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.