B2C Sales: Essential Strategies and Techniques
Master fundamental B2C sales strategies and techniques. Learn to identify target customers, build trust, and close deals effectively.
Master fundamental B2C sales strategies and techniques. Learn to identify target customers, build trust, and close deals effectively.
Discover the essentials of B2C sales in this comprehensive course. Learn to differentiate B2C from B2B sales, develop ideal customer profiles, and master effective communication techniques. Perfect for aspiring sales professionals and those transitioning into sales roles, this course offers practical insights into consumer psychology, consultative selling, and trust-building strategies. Through engaging content and real-world case studies, develop the skills to convert prospects into loyal customers.
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What you'll learn
Demonstrate an understanding of B2C Sales and identify relevant examples
Apply strategies to identify your target audience
Demonstrate effective communication and product knowledge to build consumer trust
Apply basic sales techniques to convert prospects into customers
Differentiate between B2B and B2C sales approaches
Understand and leverage consumer psychology
Skills you'll gain
This course includes:
88 Minutes PreRecorded video
1 assignment
Access on Mobile, Tablet, Desktop
FullTime access
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There is 1 module in this course
This course provides a comprehensive introduction to B2C sales strategies and techniques. It covers fundamental concepts including the differences between B2C and B2B sales, understanding consumer psychology, and developing effective communication skills. Students learn to create ideal customer profiles, build trust through product knowledge, and implement successful sales techniques. The curriculum includes practical applications through real-world case studies, focusing on consultative selling approaches and handling objections. Special emphasis is placed on understanding customer mindset and applying value-based selling principles to achieve better sales outcomes and build long-term customer relationships.
Business-to-Consumer (B2C) Sales Strategies and Techniques
Module 1 · 2 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
Sales Leader and Expert Coach
Pavi Narayanan is an experienced sales leader and expert coach with a diverse background in the sales landscape. He began his career at Amazon, where he developed a strong foundation in operations management, focusing on high-quality outputs and compliance under tight deadlines. This experience equipped him with essential skills in maintaining high audit scores, which have been invaluable in his subsequent roles.Transitioning to the tech industry, Pavi further honed his skills at Freshworks and Synup, where he engaged directly with prospective customers to understand their needs and foster relationships that drive sales. As a Sales Manager at Yellow Messenger, he demonstrated his ability to lead teams, strategize for growth, and achieve ambitious sales targets. In recent positions, Pavi has concentrated on growth and learning development, utilizing his extensive sales background to enhance regional sales efforts and create effective training programs for new sales professionals.
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