Crisis Management: Effective Teamwork in Healthcare
Learn critical skills for effective crisis management in healthcare settings with this 12-week course.
Learn critical skills for effective crisis management in healthcare settings with this 12-week course.
Master the essential non-technical skills for effective teamwork during crisis situations in healthcare with this comprehensive course from Columbia University. Over 12 weeks, you'll explore Crisis Resource Management (CRM) principles, originally developed in aviation and now crucial for healthcare professionals. Learn to make decisions, manage teams, and prevent crises in high-stakes medical environments. The course covers preparation, anticipation, communication, decision-making, and reflection, with a focus on real-life examples and simulations relevant to current healthcare challenges, including the COVID-19 pandemic.
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What you'll learn
Understand the history and principles of Crisis Resource Management in healthcare
Develop strategies for effective preparation and anticipation in high-stress medical situations
Master communication techniques crucial for crisis management in healthcare teams
Learn decision-making processes that enhance team performance during medical emergencies
Practice reflection and debriefing techniques to improve future crisis responses
Identify factors affecting performance in complex healthcare tasks
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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There are 6 modules in this course
This course provides a comprehensive exploration of Crisis Resource Management (CRM) in healthcare settings. It begins with an introduction to CRM principles and their history in the aviation industry, then applies these concepts to healthcare environments. The curriculum is structured around five key areas: Preparation, Anticipation, Communication, Decision, and Reflection. In the Preparation module, students learn to assess themselves, monitor their surroundings, and understand their team's capabilities. The Anticipation section covers strategies to balance attention, avoid fixation errors, manage cognitive load, and plan for potential crises. The Communication module focuses on effective communication during crises, including early calls for help and sharing mental models. In the Decision-making section, students learn to regain situational awareness, organize teams, challenge authority when necessary, and create psychological safety. The course concludes with Reflection, emphasizing the importance of curiosity and team debriefing. Throughout the course, students engage with real-life examples and simulations, allowing them to practice these critical skills in context. The curriculum also explores cultural influences on CRM principles, making it relevant for global healthcare environments.
Introduction to Crisis Resource Management
Module 1
Preparation
Module 2
Anticipation
Module 3
Communication
Module 4
Decision
Module 5
Reflection
Module 6
Fee Structure
Instructors
1 Course
Expert in Critical Care Anesthesiology at Columbia University
Dr. Vivek K. Moitra, the Allen I. Hyman Professor of Critical Care Anesthesiology at Columbia University Medical Center, is a distinguished leader in critical care medicine. As Chief of the Division of Critical Care in the Department of Anesthesiology and Medical Director of the Cardiothoracic and Surgical Intensive Care Units, Dr. Moitra brings extensive expertise to his roles. He is a Diplomate of the American Board of Anesthesiology, subspecialty certified in Critical Care Medicine and Neurocritical Care, and a Fellow of the American College of Critical Care Medicine. Dr. Moitra's national influence is evident through his positions as an Oral Board Examiner, the American Society of Anesthesiologists' liaison to the American Heart Association, and co-author of the 2015 Advanced Cardiac Life Support guidelines. As Program Director of the Critical Care Medicine Fellowship and instructor of the "Crisis Resource Management" course, he plays a crucial role in educating the next generation of critical care specialists. Dr. Moitra's multifaceted contributions to clinical practice, education, and national guideline development cement his status as a key figure in advancing critical care anesthesiology.
1 Course
Expert in Pediatric Emergency Medicine and Innovation at Columbia University
Dr. David O. Kessler is an Associate Professor of Pediatrics in Emergency Medicine at Columbia University and serves as the Vice Chair of Innovation & Strategic Initiatives in the Department of Emergency Medicine. With a diverse educational background including a degree from Princeton University, an MD from Mount Sinai School of Medicine, and an MSc in Clinical Investigation from New York University, Dr. Kessler brings a wealth of expertise to his roles. His training includes a pediatric residency with a global health focus, as well as fellowships in Pediatric Emergency Medicine and Emergency Ultrasound at Bellevue Hospital. At Columbia, Dr. Kessler is instrumental in implementing innovative programs and solutions to complex healthcare systems issues. As an Associate Medical Director for the Mary & Michael Jaharis Simulation Center, he supports the development of safety-driven simulation programs across departments. Dr. Kessler's commitment to advancing pediatric emergency medicine is further exemplified by his role as a founder and co-director of INSPIRE (International Network for Simulation-based Pediatric Innovation, Research, and Education), fostering collaboration and mentorship in simulation-based research. He also contributes to medical education by teaching the "Crisis Resource Management" course at Columbia University
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4.7 course rating
35 ratings
Frequently asked questions
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