Amazon Connect Conversational Interfaces Fundamentals
Learn to build natural language interfaces for Amazon Connect. Master core concepts, use cases, and implementation of speech and text interactions.
Learn to build natural language interfaces for Amazon Connect. Master core concepts, use cases, and implementation of speech and text interactions.
Explore Amazon Connect's conversational interfaces for natural language interactions. Learn core concepts, benefits, use cases, and implementation scenarios for speech and text-based customer interactions across multiple channels.
Instructors:
English
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What you'll learn
Differentiate types of conversational interfaces
Familiarize yourself with conversational interface concepts
Identify security considerations for conversational interfaces
Recognize service quotas and pricing for Amazon Connect
Explore real-world implementation scenarios for conversational interfaces
Understand how to provide natural, human-like interactive experiences
Skills you'll gain
This course includes:
PreRecorded video
1 assignment
Access on Mobile, Tablet, Desktop
FullTime access
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There is 1 module in this course
This course introduces learners to Amazon Connect's conversational interfaces, enabling natural language interactions through speech or text. It covers the benefits, typical use cases, and core concepts of building these interfaces. The course explores real-world implementation scenarios and key considerations for providing natural, human-like interactive experiences across multiple channels. Learners will also gain insights into security considerations, service quotas, and pricing aspects of Amazon Connect's conversational interfaces.
Amazon Connect Conversational Interfaces Fundamentals
Module 1 · 1 Hours to complete
Fee Structure
Instructor
Amazon Web Services
AWS is on a mission to accelerate the digital transformation of education in partnership with the full education community, including learners, educators, administrators, and researchers.
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